Program Manager II - Livelihoods & Head of Office, Catholic Relief Services

Job Title:        Program Manager II - Livelihoods & Head of Office                                     

Department/Country: East Timor                           

Job Location: Timor-Leste/Baucau                                      

Band:              D                               

FLSA:            Professional                           

Reports To:    Country Representative                                 

About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.


CRS Timor-Leste’s Livelihoods Program is expecting to continue to expand in the coming years as indicated in its strategic plan.  This is in direct alignment with CRS international newly released strategic plan which highlights agriculture as one of three Strategic Priority Area for the agency.  Additionally, rural agricultural development is a top priority for the government of Timor Leste. 

Job Summary:

The PM will manage the implementation of Agriculture and Food Security projects in programmatic areas of Baucau, Viqueque and Lautem.  While supervising the implementation of CRS current projects in Baucau office, s/he will actively participate in the capacity building of CRS staff and partners. Working with the CRS staff and partners, s/he will be responsible for the program and management quality of CRS AG/FS interventions in the Baucau office.  This position is also serving as the Baucau Head of Office including supervision of finance and administration staff and ensuring sub-office is effective and efficient.  This position is the direct link of Baucau office to SMT Timor Leste and responsible for communication of overall office successes and obstacles.

Specific Responsibilities:


Serve as key livelihoods team representative at national and district level to build relationships with key stakeholders including potential donors, international NGOs, national NGOs, church partners, government officials in program districts and in Dili. This includes representing CRS at technical working groups, stakeholder meetings, government events, donor meetings.  Advise and assist in the development of partnerships with International NGO to work in consortium with, local NGOs and government agencies for project implementation.

Baucau office management

Responsible for effective and efficient operations of Baucau office including financial oversight of all project budgets and pooled funds , processing of partner liquidations, approval of all financial entries and signatory for office.   

Direct Supervision and Support to CRS Staff:

This position supervises both PQ and MQ staff in Baucau office, total of 15 staff including 7 direct reports.  He/she is responsible for ensuring staff PMP’s are developed and complete, professional development plans are honored, and that staff feel supported.  Maintain high level of motivation, commitment, and teamwork within the Livelihoods team and ensure they work collaboratively with other CRS/TL departments.

Provide technical inputs to national staff working in the area of livelihoods, agriculture, and food security.  Foster national staff development and teambuilding through performance management: planning, coaching and appraisals.  Support program staff in time management and setting priorities, Identify technical areas for staff development and identify training needs and opportunities for staff and organize/facilitate training events as appropriate .Work in collaboration with HR in the recruitment process of news staff.

Livelihoods Program Oversight:

Develop an in-depth knowledge of and put to use CRS agency technical assessment guidance, the two  Pro-Pack volumes and M&E standards/tools, and Program Quality tools as appropriate.  Ensure program quality of all food security and agriculture activities supported by CRS, including effective selection and management of consultants, technical assistants, TDY.

Ensure the AG/FS livelihood project’s strategic objectives and results are fully accomplished, documented, and meet expected technical quality standards.  Guide project implementation, management, and reporting. Oversee periodic technical reviews and manage changes in project direction and focus.  In collaboration with project staff, provide strategic and tactical guidance and technical oversight to partners and other collaborating agencies to ensure that lessons of sound practice are documented and disseminated.

Oversee the project’s monitoring and evaluation system through development and maintenance of SMILER systems, using data analysis as the basis for measuring performance. Ensure that M&E learning is incorporated into evolving program plans. Work closely with project M&E staff to ensure adequate collection of monitoring data including obstacles, successes, results, and impact of project for both learning purposes as well as donor reporting.  Assist in planning key evaluation events over the course of the life of the project.   Work with project teams to document learning, share obstacles, and develop solutions cycle.  With partners, ensure integration of project interventions with other CRS programs or through linkages with other service providers.

Manage project budgets, including the tracking of financial and material resources.  Ensure accurate and timely reporting of project finances and progress status, review actual financial performance against the budget, and explain variances on a regular basis.  Ensure staff compliance with all CRS administrative and operational guidelines.

Livelihoods Program Growth:

Lead all strategic growth within agricultural / food security program initiatives ensuring projects are in line with CRS international, ESA regional and Timor Leste strategic plan and incorporate peace building and gender.   The PM will work closely with HoP on all proposal development including concept note development, project design, pro-frame development and technical design to create results driven projects.  This will include leading development of  field based participatory assessments, community consultations, and researching promoted promising practices from CRS and other international leading organizations.  Additional focus on working closely with Ministry of Agriculture from design to evaluation to ensure appropriate linkages to national plans, targeting of beneficiaries, and collaboration of resources is essential for sustainable growth.

Local NGO Organizational Development and Partner Staff Capacity Building: 

This position is responsible for the relationship building with local implementing partners   this includes providing opportunity for discussion with partner leadership on organizational development and project implementation.  This includes identifying staff capacity needs and coordinating trainings as needed to Ensure capacity building of CRS partners in AG/FS programming, including program quality training, and technical assistance.


Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

·         Serves with Integrity

·         Models Stewardship

·         Cultivates Constructive Relationships

·         Promotes Learning

Program Manager Competencies:

These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results:

·         Sets clear goals and manages toward them

·         Collaborates effectively with staff and stakeholders

·         Manages financial resources with integrity

·         Applies program quality standards to project design and organizational learning Supervisory



  • Masters in International Development, or engineer in Agricultural Sciences or related field.
  • Minimum 5 years’ experience managing community based projects in multiple countries, in particular, in agriculture value chains,
  • Experience working with donors and partner organizations, monitoring and evaluation, training, technical assistance 
  • Strong writing skills as demonstrated through previous experience researching and writing public donor proposals, progress reports, evaluations and final reports.
Working Environment:

Timor-Leste has had a long history of occupation and conflict including most recently in 2006 and 2007.  Today, there are few visible remnants that can be seen from the 2006-2007 crisis. With the peace and stability in Timor-Leste today, it does provide a number of excellent outdoor activities.  Baucau is a remote location along the Timor-Leste coast but does not have the infrastructure like schools to support families with school-age children.


This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

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